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Get in Touch with ToyVerse

Have a question about an order, need help finding the perfect toy, or just want to say hi? Our team of toy-loving humans is here for you — fast, friendly and real.

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+91 94644 33773
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Amritsar, Punjab
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📍 Contact Information

Reach us any way that works for you — we promise a real, friendly human will respond.

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Mon–Sat, 9:00 AM – 7:00 PM IST
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Office Address
ToyVerse
Amritsar, Punjab — 143 001
India

⏰ Support Hours

Saturday (Today) 9:00 AM – 7:00 PM
Sunday Closed
Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 7:00 PM
⚡ Average WhatsApp response: under 10 min

📍 Find Us

Visit our office in Amritsar for bulk orders, product demos or just to meet the team. Please call ahead to schedule.

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ToyVerse HQ
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ToyVerse, Amritsar, Punjab — 143 001 Mon–Fri: 10 AM – 6 PM (By Appointment)

❓ Quick Answers

Most questions are answered here instantly — no waiting required!

📦 How do I track my order? ▼
Once shipped, you'll receive an SMS and email with your tracking link. You can also WhatsApp us your order ID and we'll give you a real-time update instantly.
✅ Are all products 100% original? ▼
Absolutely. Every product on ToyVerse is sourced directly from authorised brand distributors and official importers. We never list third-party or grey-market goods. Your trust is everything to us.
🔄 What is the return policy? ▼
We offer hassle-free 7-day returns on all products. Just WhatsApp us with your order ID and reason, and we'll arrange a pickup. Refunds are processed within 5–7 business days.
🚚 How long does delivery take? ▼
Most orders are delivered within 3–5 business days across India. Metro cities like Mumbai, Delhi, Bangalore often receive orders within 2–3 days. All shipping is free regardless of order value.
🏫 Do you offer bulk order discounts? ▼
Yes! We offer special pricing for schools, daycare centres, corporates, and event organisers. Fill in our contact form with topic "Bulk Order" or WhatsApp us directly. Minimum order: ₹5,000.
🎁 Do you offer gift wrapping? ▼
Yes! Select gift wrapping at checkout for ₹49. We'll wrap your order beautifully with a handwritten message card. Perfect for birthdays, baby showers, and festivals.
💳 What payment methods do you accept? ▼
We accept all major credit & debit cards, UPI (GPay, PhonePe, Paytm), net banking, and Cash on Delivery for most pin codes. EMI options available on orders above ₹3,000.
🤝 How can I become a ToyVerse franchise? ▼
We're expanding our franchise network across India! Fill in the form above with topic "Franchise" or email us at [email protected]. We'll share our franchise kit within 48 hours.